Jobs

Please find all of our current jobs within the Volution Ventilation UK group below. By clicking apply at the bottom of your chosen vacancy, an email will pop up. Attach your CV and send the email for us to review your application.

Returns Clerk - Volution Ventilation UK Ltd - Reading

Application Support Technican - Volution Ventilation UK Ltd - Crawley

Up to £25,000 a year

Our purpose is to provide healthy indoor air, sustainably. This commitment is integral to everything we do. It shapes our values, steers our strategy and informs our capital allocation. We are closely aligned with environmental, health, regulatory and consumer developments that are reshaping the world's expectation of how we live life indoors.

We are market leaders in residential and commercial ventilation solutions. We aim for our products to enhance our customers’ experience of ventilation by reducing energy consumption, improving indoor air quality and design and making them easier to use.

Responsibilities:

Investigating analysing and resolving (where applicable) internal customer issues.
Prioritising, escalating issues and maintaining issue records.
Troubleshooting and resolving customer issues, where necessary, liaising with internal IS and Technical teams and external software providers.
Contributing to and maintaining the knowledge base.
Raising development requests where necessary.

Experience Required:

Minimum 1 year experience in a similar role
Experience in using a support ticket management system
Experience of the manufacturing or distribution industry
Experience of dealing with all levels within an organisation

Competencies

Required: strong understanding of standard business functions and how they flow thorough an organisation and interact with each other
High-level understanding of finance is desirable but not essential
Knowledge of manufacturing or distribution industry is required
Ability to communicate technical information to non-technical users
Have strong analytical skills
Must be a fast, keen learner who can build knowledge and use initiative to problem solve
Be resourceful, able to work independently and under pressure to meet SLAs
Understanding of implementation/development life-cycle and project methodology

Skills:

Ability to prioritise issues and resolve/escalate and manage them within priorities
Must be a good excel user and able to work with data at high level
A knowledge of a business system (ERP in particular)
A knowledge of relational database design is a bonus
Have excellent verbal and written communication skills.
Understand basic IT infrastructure
Ability to communicate with (internal) customers at all organisational levels in a polite and professional manner.

Other skills/experience:

Experience of implementing and supporting production systems, complying with structured change-control procedures
Must be able to work in a small team, be proactive and work in a fast-paced environment.

Job Type: Full-time

Salary: Up to £25,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay

Schedule:

Monday to Friday

Experience:

Technical support: 1 year (required)

Apply now

Installation Supervisor - Volution Ventilation UK Ltd - Leeds

Main Purpose

Manage and control day-to-day installation activities
Ensure quality installations of ducted ventilation systems
Delivery is to specification, on time and within budget
Ensure the appropriate level of resource is utilised to complete the works to meet the project requirements.

Key Responsibilities

Attend all pre-contract / pre-start meetings.
Coordinate with the clients Site Team to meet project time scales and identify risks to Vent Axia and communicate accordingly.
Carry out regular site visits and check drawings against site conditions to identify potential issues.
Monitor & manage multiple sub-contractors and ensure work quality and labour resource is sufficient to meet the installation requirements and programme.
Ensure with the help of sub-contractors that material wastage is kept to a minimum
Ensure installations are carried out to the Vent-Axia installations standards guide and with pre-determined costs.
Ensure variations to the project are all forwarded to the co-ordination team as soon as you are aware of them, including materials & marked up drawings
Follow the Vent Axia variation process on all occasions to ensure payment by the client
Ensure Health and Safety requirements are fully complied with.
Deliver toolbox talks to Sub contractors.
Undertake commissioning of some plots & where possible the first batch on every project & spot check the commissioners works

Key Skills Required

Experienced ducting, plumbing or electrical systems installation
Experience of labour supervision
Excellent Communication skills.
Can work remotely using laptop computer and mobile phone.
Accountable and professional when dealing with others.
Can carry out tasks and instructions as given by the National S&I Projects Manager.
A team player - working with and supporting other members of supply and installation team.
Prompt and accurate reporting /communicating of information - verbally and on incumbent company systems and documents electronically.
Ability to monitor, audit and report on Health and safety.
Undertakes continued professional development, training etcetera to meet the current and future requirements of the role.
Able to travel to multiple sites within the north / midlands on a daily basis.
Prepared to sometimes stay away overnight.

Qualifications and Certifications

Essential

CSCS Card holder at Supervisor level
Clean driving licence
Minimum SSSTS but preference for SMSTS

Desirable

Day first aid
NVQ 3/4 for a construction trade and / or Works supervision

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Schedule:

Monday to Friday

Apply now

Operational Treasury Accountant - Volution Ventilation UK Ltd - Reading

Our customers are at the forefront of what we do, and we strive for quality and excellence in every interaction. We have an exciting opportunity for an Operational Treasury Accountant to join our Finance team in Reading.

Job Purpose

This role will play a key part in the Cash Management function and will be responsible for bank reconciliations, cashflow forecasting, monthly reporting and cash management.

Main Duties

Complete weekly and monthly bank reconciliations and maintain accurate cash books
Produce relevant journals and calculations on hedge effectiveness
Support month-end and year-end duties with accurate postings to the GL.
Lead on budget setting and regular forecasting for treasury activity
Balance sheet reconciliations
Support Financial Accounting team during Monthly reporting
Liaise with multiple stakeholders internally and externally (Bank, Auditors, Professional advisers)
Set up manual USD/EUR payments into Bank and upload payment runs
Ensure all compliance is adhered to
Liaise with AP/AR for payment failures (declined or returned) and monitor that vendor bank master data is updated when required

Key Accountabilities

Provide timely, accurate, reliable, and informative reporting and analysis to drive delivery of key financial metrics.
Present solutions to problems and recommend actions to rectify
Take accountability for results and deliver on your commitments
Challenge & ask questions
Look for better ways of doing things
Manage and optimize operational processes for electronic banking systems

KPI’s

Ensure all Payments to Suppliers are accurate and on time per SLA’s
Bank accounts reconciliations are kept up to date

Job Holder Requirements

Qualifications & Experience

At least part qualified in ACCA/ACA/CIMA/equivalent.
Experienced in financial accounting procedures.
An intermediate user of Excel skills.
Have demonstrable track record of being a strong team player and an excellent communicator.

Personal Skills

Bachelor's degree in finance/accounting or ability to work and interact at this level
Sound knowledge of cash management and related activities
Excellent communication skills with the ability to communicate at different levels
Experience with bank instruments and knowledge of financial instruments
Knowledge of electronic banking application (Swift /EBIC)
Experience with MS Office, including advanced Excel, and SAP
Affinity with treasury management systems
Up to date Treasury and financial market knowledge
Act with integrity and have the courage to do what is right, and address what is wrong

Key Competencies

High Level of proficiency in the Microsoft Office suite of product
Excellent communicator and able to manage the expectations of a diverse group of stakeholders

Job Types: Full-time, Permanent

Benefits:

Company pension
Flexible schedule
On-site parking
Sick pay

Schedule:

Monday to Friday

Education:

Bachelor's (preferred)

Reference ID: 23032022Treasury

Apply now

Accounts Assistant - Volution Ventilation UK - Crawley

Customer Service Advisor - Projects - Volution Ventilation UK Ltd - Crawley

Job Purpose:

To take responsibility for the entry and supply of project orders. To ensure that everything is in place to be able to deliver goods on time. To provide excellent customer service to encourage repeat business.

Job Responsibilities:

Ensure that all project orders are in line with current quotations and parts list and all information is available for the commencement of projects
Identify individual site / customer requirements and ensure that these are maintained throughout the duration of the project
Ensure that delivery restrictions are understood and that we deliver in accordance with customer requirements
Take responsibility for liaising with accounts department to resolve any invoice queries
Monitor & manage the order book pertaining to team orders
Actively seek project schedule dates from customers to ensure a smooth delivery process
Build and maintain a rapport with key customers
Undertake any other reasonable duty as required by your manager

Qualifications, Skills & Experience:

Excellent telephone manner and communication skills
Experience of dealing with customers
Ability to co-ordinate projects
Good commercial awareness skills
The ability to make decisions under-pressure
The ability to multi-task and work in a fast paced environment
Excel knowledge preferable along with a good standard of word and outlook

Job Type: Full-time

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay

Schedule:

Monday to Friday

Education:

A-Level or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Apply now

Airtech Supply Administrator - Volution Ventilation UK Ltd - Crawley

Key Responsibilities:

Creation, allocation, monitoring of customers jobs predominantly within the social housing sector
Processing emails to the info mailbox
Creating new jobs on the system & putting jobs to order
Updating the IT system
Editing reports and compiling quotations and sending to the customer
Manually picking parts and prices for every installation
Prioritising Urgent quotes and surveys
Raising remedial works
Liaising with surveyors and engineers out in the field
Liaising with housing tenants regarding appointments and installs
Liaising with Housing associations/councils
Updating portals with reports and photos
Monitoring download requests
Liaising with warehouse on products
Monitoring all special requests by each HP
Filling out spreadsheet for some customers
Filling out RAMS/ Health and Safety requirements for some customers
Speaking to all stakeholders from colleagues to customers
General office tasks

Key Requirements:

Good communication skills and competent in the use of computers and general office software such as MS Office, CRM software.
Confident outgoing personality.
Calm under pressure and a good team member.
Ability to deal with complaints or difficult customers in a sympathetic manner.
Excellent Customer Care Skills
Flexible Attitude to work
Determination to get the job done

Additional Requirements:

Good geographic knowledge of the UK
Can do positive attitude

Job Type: Full-time

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay

Schedule:

Monday to Friday

Apply now

Customer Returns Manager - Volution Ventilation UK Ltd - Reading

Job purpose

Fully own the Returns end to end process.

Partnering with the technical, supply chain team, commercial and finance office Customer Returns Manager will be hands on in day to day operations and establishing best processes for the customer return operation. This includes taking the lead to monitor and report on all related customer returns data from customers and stores so that any trends can be reported back to all the business stakeholders for a continuous improvement action plan.

Manage the returns / query team in conjunction with the Financial Controller, including managing and reporting the open queries, trends and any other issues to ensure queries are resolved timely.

Appropriately liaise with and manage our internal and external customers and their associated credit risk with the best interests of the Company in mind.

Liaise with the internal Sales Team/Manager for price queries in all Brands withing UK group.

Main Duties

Monitor and review daily performance KPIs of the Volutiom customer return team to ensure the business needs are met
Understand, support and deliver the Client's Return strategy working closely with all stakeholders
Through regular, timely and robust communication, promote and represent the Return department both internally and externally for continuous improvement
Drive and deliver ad hoc Return projects to support the end to end quality and continuous improvement feedback loop.
Manage a team of 3 clerks (issue daily rota and tasks)
Build training programmes for new starters within the customer returns team
Stock cleanse checking. Warehouse and purchasing team to be notified, as well as the Operations Director for large returns .
Collection process – ensuring timely collections and issues are dealt with quickly. Ensure the Goods In department are accurately and timely receipting goods back into the business.
Ensure claims with carriers are logged and followed through.
Management of POD’s.
Provide regular updates to sales and other key personnel.
Ad-hoc reporting as required.
Issue Credit Notes where applicable, always ensuring accuracy.
Retain cancellations where applicable and keep the credit controller up to date.
Replying to emails, dealing with them efficiently and in a timely manner.
Notify customers when they can dispose of goods and email a copy of their credit note if necessary.

Key Accountabilities

Log returns and resolve the cases raised by the customers to return goods that have been faulted or sent back to Volution

Job Holder Requirements

Advanced Excell/Power Bi
Previous manufacturing/retail experience
Must demonstrate strong professional skills for communication, attention to detail, organizational skills, time management
Works effectively with others to deliver common goals; readily offers support.
Be resilient and adaptable to change, within a fast-paced environment
Be results focused and be willing to take responsibility
Good analytical skills, good problem solver
Experience of managing stakeholder relationships/teams
Maintain regular communication with peer group to ensure consistent ways of working

Qualifications

Degree level or equivalent

Job Type: Full-time

Benefits:

Casual dress
Company pension
On-site parking
Sick pay

Schedule:

Monday to Friday

Education:

Diploma of Higher Education (preferred)

Apply now

Scheduling Administrator - Volution Ventilation UK Ltd - Crawley

Our Crawley site is looking for a Scheduling Administrator to join the Scheduling team.

On a daily basis:

Contact tenant when new orders are received to book an appointment
If you are unable to reach the tenant via telephone call, text messages are to be sent or e-mails (if we have the tenants e-mails), as well as sending letters out in the post.
After numerous failed attempts to contact the tenant, advise the housing provider that you are having difficulty
Work through your allocated region diary to schedule dates for install appointments as well as remedial works for up to 6 weeks in advance
Ensuring PACE & the diary are updated with all bookings
Note all communication with the client on PACE
Checking the postcode of all appointments to ensure that you are creating the best route possible to maximize the capacity of what they are able to achieve in a day.
If an appointment falls through, calling other jobs to find a replacement for the engineer, double checking they have the required stock in their van
Communicating with the engineers at the end of the day to confirm what they have completed and if there are any issues with the jobs that need to be reported back to the housing providers.
Updating the weekly revenue figures for your region
If we receive urgent complaint jobs, making judgement calls of when we are able to attend and confine the amount of cancellations we need to make to fit the job in.
Liaising with housing providers as well as home owners to schedule dates in for complaint cases.

On a weekly basis:

Calling the following week’s appointments to confirm they are still available
Sending all the fit sheets through to the engineers copying in their operations manager
If there are issues with an installation, getting all the information of what the reason is, updating the job on Pace, and informing the housing provider as well as looking for alternative options. Making judgement calls on jobs, if a job is to be done slightly differently if this is okay to go ahead with or not.

Sealed units:

Creating an order for sealed units (window fit fans) ensuring that the information we have is correct and is put though correctly to the glazier. Route planning for the collection of the sealed units to ensure a smooth collection. (North and London)

Remedial log:

Updating the remedial log when you receive notice of one of our products is no longer working.
Communication needs to be sent to the tenant
Once this is scheduled in, updating the remedial log to confirm the date of attendance.
Once the issues have been resolved you are to complete this on the remedial log and update the notes on the job.
On a week to week basis, the remedial log needs to be updated if jobs have been completed or will need to be rebooked in.

Revenue:

On a daily basis the weekly revenue report is to be filled out with updates of job completions
Account for works not completed as to why there is a loss to the revenue with the information of the fitter the job number, the reason, the amount lost and the housing provider. If additional revenue is found for an engineer after a failed job this needs to be noted on the additional revenue.
On a weekly basis the following weeks revenue is to be filled out, the information to filling the revenue report out is in the engineers diaries and the Special Projects co-ordinator will provide the revenue for any revenue for project work.

Complaints:

If we receive complaints for whatever reason, updating your line manager and looking into the complaint, for example, if it is to do with damage at a property, asking the engineers operations manager to look into the issue, getting a full report and look into the issues and to see what the best way forward is to deal with the complaint. Updating the relevant personnel once the issues have been updated.
Reports:
Creating & updating reports for Housing Providers to update where we are with the jobs.

Portals:

Updating various portals for Housing Providers with install dates, signed fit sheets, photos & invoicing.

Skills required:

Intermediate excel & computer skills
Ability to multi task is a must
Work in a fast paced environment
Work in a team environment

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay

Schedule:

Monday to Friday

COVID-19 considerations:
All employees must wear masks when moving around the site, weekly site covid test

Experience:

Administrative: 1 year (preferred)

Apply now

Accounts Payable Manager - Volution Ventilation UK Ltd - Reading

Volution Ventilation are looking for an Accounts Payable Manager to join their team based in Reading.

Job Purpose

Reporting to the Financial Controller – Volution Ventilation Group UK (VVG UK) the role will take full responsibility for transactional Accounts Payable activities across the entire UK Ventilation Group and will contribute to the improved vendor relationship and on time payment.

Main Duties

Build a team structure to provide efficient and effective transactional AP services
Provide clear and effective leadership of a team of ~7 heads. Prioritize resource to the highest value add areas and drive efficiency in all other areas of day-to-day work.
Design and optimize accounts payable processes across the group that will maximize efficiency to process while maintaining accuracy and optimize the working capital impact.
Ensure supplier invoices are entered onto the bought ledger invoice log upon their receipt.
Distribute invoices to relevant departments for approval
Progress approved invoices ensuring they have been authorized in accordance with company policies
Ensure invoices are correctly matched to the purchase order receipts and review unmatched receipts
Manage goods returned process, raising debit notes for returned goods and ensuring credits are received where appropriate
Reconcile supplier statements to purchase ledger
Liaise with relevant departments and suppliers on any queries and disputes
Ensure bought ledger log is accurate
Maintain and update supplier remittance details
Ensure suppliers are paid to terms.
Maintain records of sub-contractor payments in line with current CIS policy and complete CIS returns.
Process foreign supplier payments via bank
Reconcile the AP listing to the General ledger account
Report Key Performance Indicators that measure the efficiency and productivity of the AP team
Undertake other reasonable duties as and when required.

Key Accountabilities

Build and manage an Accounts Payable team to support the UK business in delivery of its’ key business objectives at appropriate cost.
Develop and stretch team members to maximize value creation for the UK business.

Job Holder Requirements

Qualifications & Experience:

Skilled with Microsoft Office suites including Excel, Word and Powerpoint and reporting packages
Knowledge of the Epicor ERP system, Docstar would be beneficial

Personal Skills:

Previous experience of supervising a purchase ledger department is required, involving a high number of transactions.
Good telephone and Computer skills. A good understanding of Microsoft functions, including excel.
The ability to use own initiative and work unsupervised
The ability to organize the work to ensure deadlines are met
Must be diplomatic, polite, and articulate in all dealings with fellow employees and with suppliers.
A team player and able to communicate with others within an open plan environment.
Continuous improvement mindset

Key Competencies

Experienced people manager
High Level of proficiency in the Microsoft Office suite of products and the EPICOR ERP system
Excellent communicator and able to manage the expectations of a diverse group of stakeholders

Job Type: Full-time

Benefits:

Casual dress
Company pension
Flexible schedule
On-site parking
Sick pay
Work from home

Schedule:

Monday to Friday

Reference ID: AP21

Apply now

Customer Service Advisor - Volution Ventilation UK Ltd - Reading

Job Purpose

To review contract (orders) and deal with customer queries & complaints as well as answering basic technical questions and fan specifications. With this role, it is crucial that the highest level of customer service is offered to customers for all queries, general enquires & complaints. An excellent telephone manner is a must as we receive a high number of telephone calls on a daily basis.

Key areas of Responsibility

To receive, review & process orders quickly and accurately (Contract review).
Receive & make telephone calls regarding queries for prices, stock availability & general information.
To advice customers on all types of technical query’s.
Receive & record customer complaints.
General system & administration duties
Liaise with the production team for lead times.
Liaise with the despatch team for deliveries.
To be efficient and thorough in all duties undertaken. Work accurately under pressure.
To ensure the sales office is kept tidy and in good operational order.

Knowledge, Skills & Experience

Flexible & adaptable to work duties.
Excellent telephone manner.
Operates well in a ‘team’ environment.
Sales & Service driven.
A keen eye for detail.
Previous office role would be beneficial.
Passion for excellence.
Good communicator.
Ability to achieve targets.
Flexible and adaptable personality and approach.
Previous experience in a fast paced sales office experience preferred.

Job Types: Full-time, Permanent

Benefits:

Company events
Company pension

Schedule:

Monday to Friday

Apply now